A: IANLOV is a professional manufacture for home lights,We use the better raw materials and LED light source,Our company attaches great importance to after-sales service, we hope that each of our customers has a good shopping experience
A: Usually the post office will do the customs clearance, if the parcel is stuck at the customs,It will be buyer who are responsible for the customs clearance and pay the required fee, If the package is returned due to the buyer's unwillingness to pay the customs duty, the buyer will bear all the losses. Please read carefully before ordering. contact us If do not understand please .
Q: If the working voltage is for my country?
A: our all product can work with 110~240V AC so it should work in the most countries of the world.
Q: About the packing, if damage when delivery who will be afford
A: the package is foam + carton protection, we will do best, we / the seller will afford if damage when delivery ( Sometimes the post office handling accidentally it might damage the package, but rarely happening situation of opportunity, don't worry please )
1. Our company promises to provide 100% after-sales warranty service, please keep in touch with us, if the product has any problems during the use, we cherish our customers.2. During warranty period, if any problem happens due to quality reason ,please be cooperative to take photo or videos on the problem and send it to us for verifying.
3.For confirmed product faulty on your approval ,we can send you replacement parts for free.
Please Leave a 5 star positive feedback ,You satisfaction is our motivation to move further,If you have any Problem ,please do not hesitate to contact us,give us the opportunity to resolve it ,we will serve you till you are satisfied.